Privacy Policy

Effective Date: 1 January 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on Platinum Domains, a direct seller of premium domain names in the UK.

1. Who We Are

We are Platinum Domains, a London-based domain name reseller. If you have questions about this policy, contact [email protected].

2. What Information We Collect

When you enquire or purchase, we may collect: your name, email address and contact details, billing information (processed securely), and registrar account details or transfer information required to complete a domain transfer.

We also collect limited technical data such as IP address, browser type, and pages visited (via analytics tools).

3. How We Use Your Data

We use your data to respond to enquiries and confirm availability, process payments and issue invoices, transfer domain names to your registrar account, maintain legal and business records, and improve the performance and experience of our website. We do not sell or share personal data for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we rely on: contractual necessity (to complete your domain purchase and transfer), legitimate interest (such as record-keeping and analytics), and legal obligation (where required by law).

5. Your Rights

Under UK data protection laws, you have the right to access the personal data we hold about you, request correction or deletion of your data, object to certain types of processing, and withdraw consent (where processing is based on consent). To exercise your rights, contact us at [email protected].

6. Cookies

Our website may use cookies for functionality and anonymous analytics. You can disable or manage cookies through your browser settings.

7. Data Retention

We retain data only for as long as necessary to complete your transaction and transfer, comply with legal and accounting obligations, and support business operations and dispute resolution.

8. Third-Party Services

We use trusted third-party providers to process payments (Square) and bank transfers, domain transfer services and registrars, and website analytics (e.g. Google Analytics). These providers operate under their own privacy policies.

9. Security

We implement reasonable measures to protect your data from loss, misuse, or unauthorised access. However, no internet-based system is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here.